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Track, modify, or cancel your orders
8 articlesPayment options, refund status
6 articlesManage your account settings
5 articlesOnboarding, dashboard, payouts
7 articlesEarnings, registration, support
6 articlesApp problems, bugs, errors
4 articlesFind quick answers to common questions
Once your order is confirmed, you can track it in real-time through the GrihGO app. Here's how:
You'll also receive push notifications at every stage - when the restaurant starts preparing, when the delivery partner picks up, and when they're near your location.
Our delivery charges are transparent and based on distance only. Here's our pricing:
No surge pricing! We never add extra charges during peak hours or rain. The delivery fee is always shown before you place your order.
You can cancel an order easily through the app:
Cancellation Policy:
We accept all major payment methods:
Refunds are processed automatically based on the payment method:
You'll receive an email and app notification once the refund is initiated. For any delays, contact our support.
We're sorry if something went wrong! Here's how to report an issue:
You can also call us directly for urgent issues. We'll arrange a replacement or refund based on the situation.
Registering your restaurant is easy! Here's the process:
Bonus: 0% commission for the first 3 months!
We offer the most competitive rates in the industry:
High-volume partners get additional discounts. Contact our business team for custom pricing.
We process payouts weekly:
You can track all your earnings and settlements in real-time through the Partner Dashboard.
You have full control over your menu through the Partner Dashboard:
Need help with menu photography? We offer free professional photoshoot for new partners!
Join our delivery fleet in 3 simple steps:
Requirements: Age 18+, valid driving license, smartphone with internet
Earnings depend on your availability and deliveries:
Average earnings: ₹500-800 per day (6-8 hours)
You choose when you want to work!
Just log in to the app when you're ready to deliver. Log out when you're done!
We offer flexible payout options:
Track all your earnings in real-time through the Delivery Partner app.
Can't find what you're looking for? Drop us a message and we'll get back to you within 24 hours.
GrihGO Technologies Pvt. Ltd.
123, Tech Park, Boring Road
Patna, Bihar - 800001
India
View on Google MapsOur support team is available round the clock to help you with any queries or issues.
Track orders, chat with support, and manage everything from the GrihGO app. Download now!
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